Shipping policy
Shipping Policy
Last updated: November 01, 2026
Every Mimosa is wrapped by hand and packed with care, so it arrives at your door just as happy as when it left my studio. Here's everything you need to know about shipping.
Where I ship
I currently ship within Finland. Dreaming of a Mimosa outside Finland? Send me a message and let's see what we can do.
Processing time
- All products are usually shipped within 1–3 working days, as each one is packed individually and with extra care.
- Orders are packed and shipped on working days (Monday–Friday), excluding Finnish public holidays.
- If I'm away or the studio is extra busy, I'll mention it on the instagram.
You'll receive an email or message with tracking information as soon as your order is on its way.
Shipping methods and costs
All available shipping methods and their prices are shown at checkout before you pay.
- Cards and art prints are shipped as a letter or a small parcel.
- Original artworks are shipped as a parcel to your chosen pickup point. Larger originals may need to be sent as a larger parcel.
- Local pickup in Oulu – free. Choose "Pickup" at checkout, and I'll contact you to agree on a time once your order is ready
Delivery within Finland usually takes 3–5 working days after shipping. Delivery times are estimates set by the carrier and can sometimes take a little longer, especially around holidays.
Gift cards
Gift cards are digital and delivered by email, either right after your purchase or on the date you choose. Would you prefer a physical gift card? Just send me a message.
Commissions
Shipping or pickup for commissioned artworks is agreed individually when we plan your Mimosa together.
Packaging
- Original artworks are wrapped in protective material, and packed in a sturdy box.
- Art prints are shipped flat in a rigid cardboard envelope
Checking your address
Please make sure your shipping address and phone number are correct at checkout, as the carrier uses them for delivery notifications. If you notice a mistake, contact me as soon as possible. I can update the address as long as the order hasn't been shipped yet.
Uncollected parcels
Please collect your parcel within the time stated in the carrier's notification. If a parcel is not collected and returns to me, I'll contact you to arrange a new delivery. I may charge the actual costs of the return and resending.
Damaged in transit
If your order arrives damaged, please don't worry. Take photos of the item and the packaging and contact me as soon as possible. I'll make it right. You can read more in our Refund & Return Policy.
Contact
Mimosa.pop is a brand of Tiina Makkonen Art
Business ID: 3417591-7
Email: mimosapop@mimosapop.fi
Full contact details: see our Contact information page.